Managing the Q&A

Created by Jon Harris, Modified on Fri, 25 Nov, 2022 at 6:29 PM by Jon Harris

In this article:

  1. Posting and replying to a question
  2. Question controls (checking, editing, deleting, bookmarking)
  3. Q&A controls


Posting and replying to a question

1. On the Q&A page, click 'Post a question' to add a question to the Q&A board. 



Tip: You can also post a question anonymously. Click Post a question and in the popup, click on your name



It will open another popup. Click Switch to Anonymous. 


Your name will now change to Anonymous and this will allow you to post your question anonymously (without a name or profile picture). 

All the questions for your event will appear on this page in a list under All Posts

2. To reply to a question, click Reply on the question you want to answer. 

It will take you to a new page with the question on top and space for replies below. Enter your answer into the textbox to post a reply. 


Question controls (checking, editing, deleting, bookmarking)

As the manager of your event, you can check, edit, delete, bookmark your own questions. On any question, click the three dots on the right side to open a menu with all your options. 

1. Edit: Clicking this allows you to edit your question. (You can only edit your own questions)

2. Mark Answered: Once you determine a question has been answered, you can "check" this question by marking it as answered so you can keep track of which questions have already been addressed. Checked questions will have a green checkmark icon on the left 

3. Bookmark: Click this to bookmark this question. Bookmarked questions have a yellow outline. 

4. Delete: Click to delete your question from the Q&A board.

You can also like, check, delete, bookmark and view the profile of attendee questions. Click the same three dots beside any attendee question. It will open this menu:

Mark Answered, Bookmark and Delete are the same as explained above. Clicking View Profile will bring you to the profile of the attendee who posted this question.

You can also upvote attendee questions. Click on the heart icon on the left of an attendee question to upvote it. 

After upvoting, the icon will turn yellow and the upvote count will increase. Most upvoted questions will move to the top of the question list. 


Q&A controls

1. On the Q&A page, click on the blue button in the bottom right. 

It will open the following menu: 

Click CHECK ALL QUESTIONS to mark all questions as answered. 

Click TURN Q&A OFF to close the Q&A and remove the Q&A board for attendees.

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